Casino / Mobile
From RTP and volatility to rollover and e-wallet, this glossary covers the words you'll see across our sportsbook, live casino, and account pages. Whether you're reading odds on a cricket match or checking your wallet balance, knowing what each term means helps you make sharper decisions.
Every section of the lobby uses its own vocabulary. The sportsbook shows handicap lines and over/under markets. The slot rooms display RTP figures where the game provider makes them available. The account area uses terms like rollover, KYC, and e-wallet that affect how your funds move.
Terms like RTP, house edge, volatility, and RNG appear on slot detail pages and live table descriptions. Where a provider publishes this data, we show it alongside the game. If it is not displayed, the provider has not released it.
Asian handicap, over/under, and decimal odds appear on every sportsbook market — cricket, football, and kabaddi included. These terms describe how a market is priced and how your return is calculated if the selection is correct.
Deposit, withdrawal, e-wallet, and KYC are the words you'll see on the payment and verification screens. Your Nagad, Rocket, or Bank Transfer transaction moves through these steps, and each term maps to a specific field or status in your account.
Rollover, turnover, and wagering requirement appear in the terms attached to any active information. These words describe how many times a qualifying amount must be played through before a withdrawal can be requested from that balance.
RTP stands for Return to Player. It is the percentage of total wagers a slot or game returns to players over a large number of rounds, as published by the game provider. A higher RTP means a lower theoretical house margin. We display this figure only where the provider makes it available.
House edge is the mathematical advantage the game holds over the player, expressed as a percentage of each wager. It is the complement of RTP carries a 4% house edge. It does not predict individual session results but describes the long-run statistical lean of the game.
Volatility describes how a slot distributes its payouts. High-volatility slots pay less often but in larger amounts when they do hit. Low-volatility slots pay more frequently in smaller amounts. Neither is better — it depends on how you prefer your session to feel and how you manage your balance.
A wager or turnover requirement is the number of times a specific balance must be bet before it qualifies for withdrawal. For example, a 10x requirement on a 500 taka balance means 5,000 taka in qualifying bets must be placed. The full conditions are shown in the relevant information terms.
A jackpot is the highest prize tier available in a slot game, triggered by a specific symbol combination or bonus round as defined by the game provider. Progressive jackpots grow with each wager placed across all players on that title until one session triggers the prize.
A live dealer game streams a real human dealer from a studio to your screen. You place bets through the interface while watching the dealer handle physical cards or a roulette wheel in real time. Titles from our studio partners — including Pragmatic Play and Microgaming — are available in the live casino section.
Asian handicap is a betting market format that removes the draw outcome by giving one team a virtual head start or deficit before the match begins. It is common in football markets. The handicap narrows the field to two outcomes and adjusts the odds accordingly, making each side closer to even money.
An over/under market asks whether a specific statistic — total runs in a cricket innings, total goals in a match — will finish above or below a line set by the sportsbook. You choose over or under; the result is settled once the match statistic is confirmed.
Rollover is another word for wagering or turnover requirement. It specifies how many times a balance tied to a information must be wagered before withdrawal is permitted. Always read the rollover figure in the information terms before accepting any offer, as the number varies by information.
An e-wallet is a mobile-based payment account that holds funds separately from a bank account. On this platform, Nagad and Rocket are the e-wallet options. You link your registered mobile number to initiate a deposit or withdrawal directly from the payment screen in your account.
KYC stands for Know Your Customer. It is the identity verification process that confirms your account details match a valid document. You may be asked to complete KYC before a withdrawal is processed. The required documents and submission steps are shown in the verification section of your account.
Account controls let you manage how you interact with the platform. These include session reminders, account cooling-off periods, and the ability to contact support if you need to pause activity. The options available to you are listed in your account settings and through our live chat support channel.
Terms rarely appear in isolation — they show up together as you move through the lobby. When you open a slot like Crash Rocket, the game detail panel may show an RTP figure if the provider has published one; next to it you'll see the volatility rating, which tells you whether the game tends toward frequent small returns or less frequent larger ones.
The game detail panel shows RTP and volatility where the provider publishes them. RTP tells you the theoretical return rate; volatility tells you the payout rhythm. Both appear before you start a round.
A cricket market card displays decimal odds and, where available, an Asian handicap line. Decimal odds show your total return per taka wagered; the handicap adjusts the starting position of each team.
The Nagad deposit screen shows your wallet status and any pending KYC step. If verification is required, the account section lists the documents needed and where to upload them before the transaction completes.
When a information is linked to a deposit, the rollover requirement appears in the attached terms. The figure tells you the total wagering needed before the promotional balance can be withdrawn.
If a term on a game page, payment screen, or information notice is not clear, our support team can walk you through what it means in the context of your account. Reach us through the channels below — all published on the site.
Open the chat icon from any page to reach the support team directly. Available for account, payment, and game queries in real time.
A local helpline number is published on the contact page of the site. Call it for account verification questions or payment status checks that need a direct conversation.
The help centre section of the site covers common term definitions, account steps, and payment instructions. Search by keyword to find the relevant article for your question.
Open the game detail panel before starting a session. If the provider has published an RTP figure, it appears there. Not every title displays this figure — it depends on what the studio makes available for that specific game.
Log in and open the information or bonus section of your account. The current wagering progress is shown as a running total against the required amount. The figure updates after each qualifying bet is settled.
You will be asked to submit identity documents through the verification section of your account. Once submitted, the review status updates in the same section. Withdrawals that require verified status will show as pending until the review is complete.
Yes. Your account supports multiple payment methods. You can add a Nagad number and a Rocket number separately in the payment section, then choose which one to use at the time of each deposit or withdrawal request.
Settled means the event has finished and the result has been applied to your account. A winning bet shows the return credited to your wallet balance. A losing bet shows the stake deducted. Pending means the event is still in progress or the result is being confirmed.
Use live chat from any page on the site for the fastest response. For detailed account questions, the local helpline number on the contact page connects you to a support agent who can read the specific condition with you and explain what it requires.